This Privacy Policy applies to the Guardian Angel Timer website, application, and its SMS/text messaging program. It is the single, authoritative privacy policy for all of our services.
Mobile information and SMS messaging data
We do not sell, share, or provide your mobile phone number, SMS/text messaging information, or messaging consent data to third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are never sold or shared with third parties or affiliates for marketing or promotional purposes.
1. Information we collect
Your name and the email address used to create and access your account. If you sign in with Google, the basic profile Google shares with us (your name, email address and profile picture link).
Your mobile phone number and when it was verified, used to verify your device and send safety messages.
SMS/text messaging opt-in and consent information, including when consent was given, the consent wording and its version, and when an emergency contact confirms the verification code we send them.
Emergency contacts you choose to add: their names, phone numbers and relationship to you, which one is your primary contact, and whether each one is verified.
Medical and responder information you enter, such as your name, date of birth, blood type, allergies, medications, conditions, medical history, other substances, naloxone availability and location, preferred hospital, notes for responders, and which of these to share in an alert.
A responder photo of you, if you add one.
Saved places you add, such as a home address.
Location. The app checks your location only when you're on the timer screen, during a timer, or when you test it in the device check — never while the app is closed. During a timer, your latest location is saved so it can be sent if you don't check in; each save replaces the last one, and it's removed when you stop the timer, respond after it runs out, or delete your data. Your location is sent to your emergency contacts only if a timer runs out, and it's kept with that alert's record until you delete your data.
Safety timer and alert history: when each timer started and ended and how it ended, and for each alert, the message, the numbers it was sent to, and whether each text and call went through.
AI Sponsor chats: your messages and the Sponsor's replies, any reply you report (with a copy of it and your note), and how many messages you send each day.
Voice use: how many seconds of voice listening and spoken replies you use each day. No recordings are kept.
Donations, if you make one: the amount, date, the name and message you choose to show, and Stripe's payment and subscription references. Your card details go to Stripe, not to us.
Settings and preferences, such as your default timer length, sound and vibration, and when you accepted the terms, confirmed your age and passed the device check.
Records of the verification codes, test texts and calls we send for your account (the number, the kind of message, when, and whether it was sent), kept for 2 days.
Basic app and service usage information needed to operate and secure the service.
2. How we use mobile numbers and SMS information
Your mobile phone number and messaging consent information are used only to:
Send the text messages you requested or opted into.
Send one-time verification codes to confirm your phone number and the numbers of the emergency contacts you add.
Send test texts you request, to your own number or to one of your emergency contacts.
Send automated emergency alerts, including your medical responder details and location link, to the emergency contacts you designated, when your safety timer expires.
Respond to your inquiries and support requests, including HELP replies.
SMS opt-in information is never used for unrelated third-party marketing.
3. SMS program disclosures
Message frequency varies depending on your use of the safety timer and messaging features.
Message and data rates may apply.
You can opt out at any time by replying STOP to any Guardian Angel Timer message. This stops all texts to that phone number.
If you reply STOP from your own number, Guardian Angel Timer can no longer text you, including verification codes. If an emergency contact replies STOP, they will no longer receive your emergency alerts by text.
You can request assistance at any time by replying HELP.
SMS messaging is required to use the safety timer, because the timer works by sending texts. There is no setting in the app to turn texts off; replying STOP is how you opt out.
SMS consent is not a condition of purchasing any goods or services. Guardian Angel Timer is provided free of charge.
4. Other uses of your information
To display your medical responder profile during an emergency.
To provide in-app notifications, sound alarms, and vibration alerts.
To operate, secure, maintain, and improve the service.
5. Service providers
We use third-party service providers, including Twilio for SMS delivery and our hosting and database providers, to operate the website and the messaging program. AI Sponsor chats, and the first names of your emergency contacts, are sent to Google's Gemini models through Lovable's AI gateway to generate replies. These providers process information only as necessary to deliver the service on our behalf and under contractual confidentiality obligations. This operational processing is entirely separate from marketing: your mobile phone number, SMS/text messaging information, and messaging consent data are not shared with third parties or affiliates for their own marketing or promotional purposes.
Voice input. If you talk to the Sponsor out loud, your voice may be streamed to our speech provider, Deepgram, Inc., which turns it into text for that conversation; on some browsers, your device's built-in speech recognition is used instead, which may send audio to your browser's maker (for example, Google for Chrome). The Sponsor's spoken replies are created from its text reply by Deepgram's text-to-speech service. Deepgram uses this data only to provide those services, we have opted out of Deepgram using it to improve its models, and we do not store recordings. We keep only how many seconds of voice you used each day, to apply daily limits.
We may also disclose information where required by law or to protect the safety of a person in an emergency. We do not sell your personal information.
6. Emergency sharing you control
Emergency information, including your medical responder details and location, is sent only to the emergency contacts you added yourself, and only when you trigger an emergency or your safety timer expires.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information, including authenticated access and encrypted connections, and only your signed-in account can read or change your data. No method of transmission or storage can be guaranteed to be completely secure.
8. Data retention and your rights
You can review and update your information in the app at any time. In Settings, Delete all personal data removes your name, emergency contacts, medical information and photo, phone number, saved places, safety timer and alert history, and AI Sponsor chat, and turns off texts; your login stays.
Delete account stops any safety timer still running on another device (so it sends no alert), cancels monthly donations, and deletes your login and profile, phone number, emergency contacts, medical information and photo, saved places, safety timer and alert history, AI Sponsor chat, and your name and message on the supporter wall. We keep records of your agreement to receive texts (the phone number, the wording and when), no longer linked to you, as legal proof of consent for as long as the law requires, and donation records (amount, date and payment reference), with your name and message removed, for tax records.
You may withdraw messaging consent at any time by replying STOP to any Guardian Angel Timer message.
Guardian Angel Timer is not intended for anyone under 18, and we do not knowingly collect information from anyone under 18.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page with a new updated date.
11. Contact us
For questions about this Privacy Policy, your personal information, or our SMS program, email us at support@guardianangeltimer.com, or reply HELP to any text message from us.